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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Wilson

March 10, 2025

1  out of  5
rating by Ryan Wilson
"Was completely lied to by this place. Was told to add our son to the policy and accidents would carry with the driver. Just got told to not be upset after being lied to because my insurance is taking the hit now and not the drivers. I even asked 10 times plus that if she was sure that’s correct!!! Rebecca is a horrible person and said in less words “the employee that told you that was wrong” but then told me it’s ok yours won’t be dramatically affected???!!! No it’s not ok, my insurances jumps and I was told it wouldn’t which is why I never wanted to insure him under me? But I did because I was convinced otherwise!!! I did it to help my son out for lower insurance cost. Crooks and liars. Dropping them from everything after this"
We responded:
"Ryan, We appreciate all feedback, please feel free to give our office a call if you have any other questions or would like to discuss this in further detail to clarify any concerns or misunderstandings."
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Dave Gerner

February 28, 2025

5  out of  5
rating by Dave Gerner
"We bought a new car so I called to change over insurance. Rebekah fielded the call. What a pleasant soul she was to talk to. She got everything taken care of over the phone and sent th new cards to the house. Not very often today to get great service with out jumping thru hoops. Rebekah actually made it kinda fun. Once again, crisis averted. Went to license another car. Noticed new insurance card wasn't in the car. Rebekah fielded the call and via text got the card. My fault, waiting till last day of the month. Thank you my friend."
We responded:
"Thank you, Dave, for sharing your experience! I'm happy to hear that Rebekah was able to assist you with your new insurance in such a pleasant and efficient manner. It's wonderful to know she made the process enjoyable and seamless for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Steve

February 25, 2025

5  out of  5
rating by Steve
"Rebekah was very helpful in switching my insurance policies over when I made a move from one state to another."
We responded:
"Thank you, Steve, for sharing your experience! I'm happy to hear that Rebekah was able to assist you with switching your insurance policies during your move. We're always here to help with any of your insurance needs. Feel free to reach out if you have any questions or need further assistance!"
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Miranda Boland

January 28, 2025

5  out of  5
rating by Miranda Boland
"Rebekah was a great help this morning. Always so friendly and anytime I call they help so quickly."
We responded:
"Thank you, Miranda! I'm happy to know that Rebekah was able to assist you so effectively. Our team takes pride in being friendly and responsive, and it's wonderful to see that reflected in your experience. If you ever need anything else, feel free to reach out!"
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Rebekah Miller

November 19, 2024

5  out of  5
rating by Rebekah Miller
"I am a State Farm Agent from another area, Jim and his team have been wonderful in helping our customer that is near his office and needed help. He truly is a great neighbor, thanks Jim Feighery State Farm!!"
We responded:
"Rebekah, thank you for your kind words! I'm glad our team could assist your customer and provide the support they needed. It's a pleasure to help out a fellow insurance agent. If there's anything else we can do, please don't hesitate to reach out. - Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Leah Bazzell

October 31, 2024

5  out of  5
rating by Leah Bazzell
"We have worked with Jim's office for 2 years now and have nothing but good things to say. Jim was able to get us taken care of when we were in a pinch and Jennifer is so wonderful to work with! Highly recommend working with Jim's team in Washington!"
We responded:
"Leah, thank you for your wonderful review! I'm glad to hear that our office has been able to assist you over the past two years, especially during those urgent moments. Jennifer truly is a fantastic team member, and we're happy to have her. We appreciate your recommendation and look forward to continuing to serve you in Washington. If you ever need anything, don't hesitate to reach out! - Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Mark Barkley

September 11, 2024

5  out of  5
rating by Mark Barkley
"Rebekah was great to work with in setting up our new policies. She provided policy options that fit our situation. She really knows what she is doing."
We responded:
"Mark, thank you for your wonderful review! I'm glad to hear that Rebekah was able to assist you effectively in setting up your new policies. She is indeed knowledgeable and dedicated to providing great options for our customers. If you have any further questions or need assistance in the future, feel free to reach out to our office. - Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Mary Havin

June 11, 2024

5  out of  5
rating by Mary Havin
"Nicole did a great job helping me review our auto insurance policies and come up with the best plan for our needs!"
We responded:
"Mary, I'm thrilled to hear that Nicole provided exceptional assistance in reviewing your auto insurance policies! I'm pleased that you found the best plan tailored to your needs. Thank you for choosing our office for your insurance needs! Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Levi Smith work

May 14, 2024

5  out of  5
rating by Levi Smith work
"Always easy and helpful to work with."
We responded:
"Levi, your review means a lot to us! I'm pleased to hear that you find working with our team easy and helpful. Providing excellent service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Makenna Kistner

May 14, 2024

5  out of  5
rating by Makenna Kistner
"i had Michelle Katherine Wood, she was amazing and really helped!"
We responded:
"Makenna, I'm thrilled Michelle provided amazing assistance! We're pleased to hear she was able to help you. Thank you for sharing your positive experience with us. If you ever need further assistance, our office is here for you! - Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Jeanne Lundergan

May 13, 2024

5  out of  5
rating by Jeanne Lundergan
"Nicole was great to work with setting up my insurance at Jim Feighery Insurance . I will definately ask for her next time. She is very knowledgeable."
We responded:
"Jeanne, I'm thrilled to hear that Nicole provided you with great service while setting up your insurance at Jim Feighery Insurance! I'm glad to know you found her knowledgeable and helpful. We look forward to assisting you again in the future for all your insurance needs. Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Adam Shaughnessy

May 9, 2024

5  out of  5
rating by Adam Shaughnessy
"Michelle Wood helped me out with my new Marine and Personal Property policy's. She made everything a breeze! 10 out of 10!"
We responded:
"Adam, I'm thrilled to hear that Michelle made setting up your Marine and Personal Property policies a breeze! We're pleased to have provided you with a 10 out of 10 experience! If you need anything in the future, feel free to reach out. - Jim Feighery - State Farm Insurance Agent, Washington, MO"
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Patsy Weber

March 1, 2024

5  out of  5
rating by Patsy Weber
"Great company! Best prices! And Michelle is phenomenal!! Thank you!"
We responded:
"Patsy, thank you for your kind words! We're happy to hear Michelle was able to provide a great experience."
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BabyGirl Sikes

January 24, 2024

5  out of  5
rating by BabyGirl Sikes
"Always have had good experience with them and have recommended them more people they explain stuff very well to you... I recommend them"
We responded:
"Working with you was a joy! We sincerely thank you for trusting us with your insurance coverage needs."
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marilyn Robinson

January 5, 2024

5  out of  5
rating by marilyn Robinson
"Michelle was awesome as always"
We responded:
"Thank you for taking the time to leave a 5-star review, Marilyn! Michelle is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
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Johannah Sheppard

October 30, 2023

5  out of  5
rating by Johannah Sheppard
"Michelle was an amazing agent. She helped get my second car insured and she took care of the payment issue without a problem and made it nice and easy."
We responded:
"Johannah, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Michelle cares a lot about our customers."
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Patti Kaase

October 11, 2023

5  out of  5
rating by Patti Kaase
"Phone conversation was pleasant ! Nicole was quick and helpful"
We responded:
"Patti, thank you for the shoutout for Nicole! Our office loves being your good neighbor."
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Nathan Duckworth

October 6, 2023

5  out of  5
rating by Nathan Duckworth
"Michelle’s help was much appreciated! Super quick and super helpful!"
We responded:
"Nathan, thank you for the shoutout for Michelle! Our office loves being your good neighbor."
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Sara Cole

October 6, 2023

5  out of  5
rating by Sara Cole
"Nicole was wonderful, she helped me quickly and with a great attitude. Very happy with my interaction today"
We responded:
"Thank you for the positive rating, Sara! At our State Farm office, customer satisfaction is our top priority and Nicole always goes above and beyond to ensure that our customers are happy. Thank you for confiding in us to meet your insurance needs!"
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bill nengy

October 2, 2023

5  out of  5
rating by bill nengy
"Michelle was very helpful. 😊"
We responded:
"Bill, your five-star rating is sincerely appreciated! Michelle has proven to be an outstanding asset to our team, and we're delighted that she could assist you with your insurance needs."
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Karen Kruse

September 29, 2023

5  out of  5
rating by Karen Kruse
"The team had Always helpful with any questions we have had. Michelle has been very helpful, too!"
We responded:
"Karen, thank you for the positive rating! Michelle always puts our customers first."
Profile photo of Kevin Spreckelmeyer

Kevin Spreckelmeyer

September 28, 2023

5  out of  5
rating by Kevin Spreckelmeyer
"Rebekah was a great help"
We responded:
"Kevin, thank you for the five-stars for Rebekah!! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Joan Obermark

Joan Obermark

September 28, 2023

5  out of  5
rating by Joan Obermark
"I very much appreciated the over the top service I received from Mr. Feighery and his staff. They went beyond what their job required. If you're looking to change insurance, this is an office to check out."
We responded:
"Joan, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policy!"
Profile photo of Marilyn Berkbigler

Marilyn Berkbigler

September 15, 2023

5  out of  5
rating by Marilyn Berkbigler
"I I talked to Rebecca at the office. She was very helpful & I had no issues. Everything was completed."
We responded:
"Marilyn, thank you for taking the time to leave us a review! We greatly appreciate your business."
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Shelley Sullivan

September 7, 2023

5  out of  5
rating by Shelley Sullivan
"Nicole was a great help for me today."
We responded:
"Shelley, thank you for the positive rating! Nicole always puts our customers first."